Frequently Asked Questions
Everything you need to know about your REGALROSE experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days for domestic orders, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy on all unworn items in their original packaging. Please note that for hygiene reasons, earrings cannot be returned unless faulty.
Are your jewelry pieces waterproof?
While many of our pieces are crafted from high-quality stainless steel and sterling silver, we recommend avoiding contact with water, perfumes, and lotions to maintain their long-term luster.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Klarna and Clearpay.
How can I track my shipment?
Once your order is dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer gift wrapping services?
Yes, all REGALROSE orders arrive in our signature branded packaging. You can also add a personalized gift message at the checkout stage.